Privacy Policy

What information do we collect?

TycheGo collects various types of data to provide and improve our services. This includes personal information such as your name, email address, and phone number for account creation and communication. We also gather payment information to facilitate secure transactions and service booking details to ensure efficient scheduling. Additionally, TycheGo may collect location data to connect you with nearby service providers, and usage data to analyze how our app is used, helping us enhance user experience and functionality. All collected data is handled with strict confidentiality and security measures.

Use of information

TycheGo uses the data it collects primarily to provide and enhance our doorstep service platform. Personal information such as your name, email, and phone number is used to create and manage your account, communicate with you about your bookings, and provide customer support. Payment information is securely processed to facilitate transactions, ensuring that your service providers are compensated correctly. Service booking details help us coordinate and schedule services efficiently, matching you with the right professionals based on your needs and location.

Additionally, TycheGo utilizes usage and location data to improve the overall user experience. By analyzing how users interact with the app, we can identify areas for improvement, optimize features, and introduce new functionalities that enhance usability. Location data allows us to connect you with nearby service providers, ensuring timely and relevant service options. All collected data is handled with the utmost care, with robust security measures in place to protect your information from unauthorized access and to maintain your privacy.

Use of cookies

At TycheGo, we use cookies to enhance your browsing experience and provide a more personalized service. Cookies are small text files stored on your device when you visit our website or use our app. These files help us recognize your preferences, track your interactions, and remember important information, making your use of TycheGo smoother and more efficient.

TycheGo utilizes different types of cookies to serve various functions. Essential cookies are necessary for the basic operation of our website and app, enabling you to navigate and use key features securely. Performance cookies collect information about how you use our services, allowing us to improve website functionality and user experience. Functional cookies remember your preferences and settings, ensuring a more personalized experience. Lastly, advertising cookies help us deliver relevant ads and measure their effectiveness, tailoring our marketing efforts to your interests.

You have the option to manage and control the use of cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality and performance of our services. For a seamless experience, we recommend allowing cookies while using TycheGo. You can also opt-out of specific types of cookies through your account settings or by following instructions provided in our cookie management tools.